Workforce Planner
Core
Manage workforce scheduling, rostering, and operational compliance for a security company's service delivery team.
Role type
Workforce Planner
Builds
Rosters and schedules for security staff to ensure client site coverage and compliance
Domain
Security services / Workforce management
Required skills
rostering, industrial instruments interpretation, high-volume scheduling, system administration, compliance monitoring
Preferred skills
call centre experience, overtime reduction strategies
Technologies
MS Office, rostering software
Responsibilities
Maintain client site briefs and requirements, create new client entries in internal systems, schedule employee training, roster coverage for sickness and leave, monitor employee licences and training certificates, identify opportunities for overtime reduction