Remote Travel Client Support Representative
Core
Provide support to travelers by answering questions, reviewing travel details, confirming plans, and ensuring a positive client experience.
Role type
Client support representative (travel)
Builds
Travel itineraries and client support services
Domain
Travel industry
Deliverable
client delivery
Required skills
customer service, communication, attention to detail, organization, comfort with online tools
Responsibilities
Communicate with clients across multiple platforms, assist with reviewing travel details and confirming plans, provide accurate travel information and guidance, follow up with clients before trips, address concerns and escalate when necessary
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