Property Claims Manager
Core
Lead strategic oversight and continuous improvement of first-party property claims across a growing commercial insurance portfolio, guiding the handling of accelerated, large, complex, and high-exposure losses.
Role type
Senior Property Claims Manager (Commercial Insurance)
Builds
Efficient resolution strategies for complex commercial property claims
Domain
Commercial Insurance / Property Claims
Deliverable
client delivery
Required skills
Strategic oversight of property claims, Team leadership (internal/external), Vendor management (TPAs, adjusters, counsel), Coverage analysis, Subrogation strategy, Reserve management, Performance analytics, Regulatory trend analysis, Catastrophe response coordination
Preferred skills
MGA/Insurer/TPA experience, Quality assurance programs, Process improvement methodologies, Bilingual capabilities (Spanish, Mandarin, Korean, Arabic)
Technologies
Claims systems, Diary management tools, Performance tracking software
Responsibilities
Provide strategic oversight and technical direction for first-party property claims, Manage and monitor TPA/adjuster/vendor performance through audits and scorecards, Support claims professionals with coverage analysis and complex claim decisions, Establish and maintain reserve best practices and portfolio management standards, Coordinate with legal partners on coverage strategy and litigation management, Lead initiatives to improve claims workflows and operational efficiency, Monitor and report on key performance indicators and exposure trends, Identify jurisdictional trends and regulatory developments affecting claim outcomes, Oversee catastrophe response activities and field vendor coordination, Drive subrogation and risk transfer strategies across the portfolio
Seniority
Senior, hands-on IC with leadership responsibilities