North America Head of Property UAs
Core
Strategic oversight and operational leadership of Underwriting Analysts (UAs) supporting the commercial property insurance line of business across North America.
Role type
Senior leadership (Head of Function)
Builds
Operational frameworks, UA team performance, process efficiency, and compliance for property underwriting support.
Domain
Commercial Insurance / Property Underwriting Operations
Deliverable
Dashboards & analysis
Required skills
Commercial property insurance operations, senior team management, process improvement, change management, performance metrics, regulatory compliance, cross-functional collaboration
Preferred skills
Master's degree, Lean/Six Sigma certification, insurance technology platforms, workflow automation
Technologies
Insurance technology platforms, workflow automation tools
Responsibilities
Set strategic vision and operational framework for the UA function; Oversee recruitment, training, and performance management of UA teams; Collaborate with senior leadership to optimize UA processes; Define and monitor performance metrics and SLAs; Lead transformation and automation initiatives; Serve as escalation point for complex operational issues; Ensure compliance with policies and regulatory standards.
Seniority
Senior, hands-on IC with strategic oversight