Customer Success Manager with Arabic
Core
Primary lead for high-value enterprise customers, driving onboarding, adoption, and account expansion for Redis's technological platform.
Role type
Senior Customer Success Manager (Enterprise)
Builds
Strong client relationships, adoption of Redis platform, account growth strategies
Domain
Enterprise Software / NoSQL / Distributed Caches
Required skills
Enterprise account management, onboarding leadership, project management, churn risk mitigation, business strategy development, technical aptitude, fluent Arabic and English communication
Preferred skills
NoSQL databases experience, distributed caches experience
Technologies
Redis, NoSQL, Distributed Caches
Responsibilities
Lead onboarding to help clients start using the platform, project-manage integrations and post-launch expansion, identify business goal opportunities with commercial teams, mitigate churn risk proactively
Seniority
Mid-Senior, hands-on IC
