Customer Success Associate
Hybrid
Core
Help major construction contractors embed weekly planning routines and daily coordination using Aphex's multiplayer platform to improve project delivery.
Role type
Customer Success Associate (Apprentice/Progression role)
Builds
Construction project planning and coordination workflows for major contractors
Domain
Construction & Infrastructure / SaaS
Deliverable
product features
Required skills
Relationship building, rapid learning, proactive problem solving, project health monitoring, stakeholder management
Preferred skills
Second European language, SaaS or customer success experience, construction/infrastructure background, AI tool usage
Technologies
Aphex platform, AI tools
Responsibilities
Run project deployments, embed planning routines, drive daily coordination, build trusted relationships, monitor project health
Seniority
Junior, high-potential IC