Luxury Hospitality Manager
Core
Lead service operations for Crown Spa, 32 luxury villas, and the Crystal Club to deliver world-class guest experiences.
Role type
Senior Luxury Hospitality Manager
Builds
High-end guest service experiences across spa, villa, and lounge environments
Domain
Luxury hospitality and premium guest services
Deliverable
product features
Required skills
Strategic leadership, team management, operational management, budget management, VIP experience design, service standard enforcement, training and development
Preferred skills
Experience in premium guest services, hotel operations, fast-paced environments
Responsibilities
Provide strategic direction for service departments, guarantee outstanding guest experience, foster team engagement through training, manage daily operations and budgets, partner with senior leaders to elevate VIP experience
Seniority
Senior, hands-on IC