Manager, Platform Growth and Operations
Core
Lead the Platform Growth and Operations team to maximize marketplace transactions and user/driver retention through data-driven initiatives, product enhancements, and operational frameworks.
Role type
Manager, Platform Growth and Operations
Builds
Online marketplace platform, user/driver retention programs, product capabilities
Domain
Ride-hailing / Online Marketplace
Deliverable
product features
Required skills
Data analysis, market intelligence, stakeholder management, project management, budgeting, team mentorship, cross-functional collaboration
Preferred skills
High-growth startup experience, online marketplace experience
Technologies
Analytics tools, data platforms
Responsibilities
Review market performance and drive growth initiatives across all markets; Establish frameworks and workflows to enhance operational efficiency; Define business requirements for marketplace product enhancements; Collaborate on cross-functional initiatives; Prepare online platform budgets and maximize campaign ROI; Mentor and guide the team.
Seniority
Manager, hands-on leadership