Partner Success Specialist
Core
Build trusted relationships with restaurant partners to improve their bookings, availability, and overall performance on a global dining platform.
Role type
Account Management Specialist (Partner Success)
Builds
A global restaurant discovery and booking platform
Domain
Hospitality technology / Marketplace
Required skills
relationship building, proactive communication, commercial curiosity, problem solving, data analysis, partner retention
Preferred skills
hospitality industry experience, restaurant technology experience, marketplace experience, SaaS experience
Responsibilities
Develop trusted relationships with restaurant partners, proactively identify opportunities to improve partner performance, use booking trends and data to recommend improvements, manage partner enquiries and resolve challenges, identify risks to support long-term retention, take initiative to drive partner success