Reception & Administration Officer
Core
Provide front-of-house reception services, initial consumer guidance, and administrative support to staff at a community service organization.
Role type
Reception & Administration Officer
Builds
Front-of-house operations and administrative workflows for community service clients
Domain
Social services / Community support
Deliverable
dashboards & analysis
Required skills
Reception operations, telephone management, face-to-face client interaction, administrative tasks, Microsoft Office, multi-tasking, confidentiality, time management, problem-solving
Preferred skills
Community services experience, NDIS framework knowledge, First Aid/CPR/Asthma/Anaphylaxis certification
Technologies
Microsoft Office suite
Responsibilities
Manage incoming telephone calls, greet consumers attending appointments, provide initial guidance about services, perform various administrative tasks
Seniority
Casual part-time (15.2 hours/week)