Senior Receptionist
Core
Front-of-house receptionist responsible for managing incoming calls, greeting clients and visitors, and providing high-level administrative support.
Role type
Senior Receptionist
Builds
Office operations and client experience
Domain
Corporate/Administrative Services
Deliverable
product features
Required skills
Professional telephone etiquette, visitor management, MS Office (Word, Excel, Outlook), confidential document handling, basic office equipment troubleshooting, quality assurance, scheduling and deadline management
Preferred skills
Experience in legal, banking, or large corporate environments, training junior staff, proactive service enhancement
Technologies
Multi-line phone systems, tracking software, MS Office suite
Responsibilities
Answer and transfer incoming calls, welcome and guide clients/visitors, notify employees of arrivals, handle confidential documents, perform quality assurance, troubleshoot basic office equipment, assist with administrative tasks
Seniority
Mid-level, hands-on IC