Shift Supervisor
Core
Lead and supervise restaurant shifts, ensuring smooth operations, safety compliance, and exceptional guest service while coaching crew members.
Role type
Front-line operations supervisor (hospitality)
Builds
Restaurant shift operations
Domain
Quick-service restaurant / Hospitality
Deliverable
product features
Required skills
shift leadership, team coaching, safety compliance, guest service, sales execution, marketing plan implementation
Preferred skills
retail or hospitality experience, passion for training and mentoring, high energy, urgency
Responsibilities
Leading and supervising shifts to ensure smooth and safe operations, ensuring compliance with safety and operational standards, providing training and coaching to team members, role modelling outstanding guest service, supporting sales growth through exceptional service and suggestive selling, executing the National Marketing Plan to enhance customer experience
Seniority
Individual contributor, supervisory level