Application & IT Support Engineer
Core
Hands-on Application & IT Support Engineer focused on application support, development contributions, and day-to-day technology needs for the New York office.
Role type
Application & IT Support Engineer
Builds
Application enhancements, bug fixes, and system improvements for Lalamove's local operations
Domain
Logistics technology / Application Support / IT Operations
Required skills
Java, SQL, troubleshooting, Windows/macOS environments, networking concepts (TCP/IP, DNS, DHCP, VPN, Wi-Fi), user access management
Preferred skills
Python, PowerShell, Bash, scripting, automation, ticketing/monitoring tools, networking infrastructure
Technologies
Java, SQL, Python, PowerShell, Bash, Windows, macOS
Responsibilities
Investigate and troubleshoot application issues, write SQL queries for data and troubleshooting, provide L1/L2 technical support for hardware and software, manage user accounts and permissions, maintain IT inventory and documentation
Seniority
Mid-level, hands-on IC
