Customer Service Travel Agent
Core
Trusted advisor helping clients plan, book, and manage trips including cruises, resorts, tours, and custom itineraries.
Role type
Customer Service Travel Agent
Builds
Vacation plans, travel bookings, and custom itineraries for clients
Domain
Travel and Hospitality
Deliverable
product features
Required skills
Customer service, communication, destination research, booking management, documentation handling, conflict resolution
Preferred skills
Sales experience, hospitality experience, knowledge of travel trends
Responsibilities
Assist clients with vacation planning, provide communication via phone/email/social, research destinations and pricing, manage bookings and changes, resolve client concerns, build long-term client relationships
Seniority
Individual Contributor
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