Team Leader - Learning and OD (Client Solutions)
Core
Lead and manage a team of Learning and Organisational Development (L&OD) Consultants delivering high-quality services to Lyra SA clients, overseeing intervention design, delivery, and product development.
Role type
Senior L&OD Team Leader (Client Solutions)
Builds
L&OD interventions, workshops, scalable toolkits, and training programs for enterprise clients
Domain
Mental health / Human Resources / Organisational Development
Deliverable
product features
Required skills
People management, Facilitation, Quality assurance, Stakeholder management, Commercial acumen, Product development, Affiliate enablement, Strategic implementation, Data analysis
Preferred skills
EWP experience, Team dynamics understanding, Report writing, Presentation skills
Technologies
None stated
Responsibilities
Provide direct line management, coaching, and performance reviews to internal L&OD Consultants; Oversee end-to-end delivery of L&OD interventions ensuring evidence-based practices; Monitor delivery metrics, client feedback, and quality assurance benchmarks; Lead continuous development and refresh of L&OD products and intervention toolkits; Lead training and upskilling of external affiliate facilitators; Collaborate with Customer Success and Business Development to drive client retention and new business growth.
Seniority
Senior, hands-on IC with team leadership
