Client Admin & Scheduler
Core
Manage installation and field service scheduling, coordinate technicians and sub-contractors, and handle client communications for a building services company.
Role type
Client Administration & Scheduler
Builds
Installation and field service schedules for building services operations
Domain
Building services / Construction operations
Required skills
Scheduling, CRM management, Client communication, Sub-contractor coordination, KPI reporting, Microsoft Office (Outlook, Excel, Word), Xero
Preferred skills
Building industry experience, Problem-solving, Time management
Responsibilities
Manage installation and field services scheduling, Ensure effective and efficient run schedules for technicians, Guide technicians on priorities, Liaise with clients and update schedule communications, Answer client service phone queries and emails, Assign work to sub-contractors, Provide performance reports and KPI targets to managers
Seniority
Individual Contributor