Service Administrator
Core
Administrative and operational support for the Service branch, handling service orders, invoicing, and customer enquiries for forklift equipment.
Role type
Service Administrator
Builds
Service operations and customer support for Toyota Material Handling Australia
Domain
Industrial equipment / Materials handling
Required skills
Service order processing, Invoice management, Customer enquiry resolution, ERP system proficiency, Branch operations reporting, PM service contract maintenance, Fleet coordination
Preferred skills
Certificate III in Business Administration, 3+ years admin experience, Industrial service sector experience, Microsoft Office suite, Fast-paced environment adaptability
Technologies
Movex (M3)ERP, SAP, Microsoft Office
Responsibilities
Process service orders and customer invoices, Respond to and resolve service enquiries, Complete monthly fixed-price service invoicing, Process supplier invoices for payment approval, Ensure branch operations reporting requirements are met, Maintain integrity of PM service contracts, Assist with short-term rental fleet coordination
Seniority
Mid-level, hands-on IC