Food and Beverage Duty Manager
Core
Oversee daily operations of airline lounges, ensuring smooth service delivery, safety compliance, and guest satisfaction during shifts.
Role type
Shift Manager (Food & Beverage)
Builds
Airline lounge services for travelers
Domain
Hospitality / Aviation
Required skills
Team leadership, operational administration, incident management, safety compliance, shift rostering, stock control, end-of-shift reporting
Preferred skills
Attention to detail, professional presentation, calm under pressure, solutions-focused attitude
Technologies
N/A
Responsibilities
Manage on-duty operations and liaise with clients, lead supervisors and assign tasks, handle incident escalation and service recovery, ensure safety and food safety protocol compliance, oversee end-of-shift reporting and handovers
Seniority
Mid-level, hands-on IC