Lead Consultant-SIA,Superannuation
Core
Lead Service Integration & Management (SIAM) for high-availability superannuation services, overseeing multi-vendor teams and driving operational excellence.
Role type
Senior Service Delivery Leader (SIAM)
Builds
Mission-critical superannuation enterprise services
Domain
Financial Services (Superannuation) + IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Service Integration & Management (SIAM), Stakeholder management & Governance, ITIL Senior Service & Incident Management, BMC Control Workload Automation administration, Superannuation domain knowledge
Preferred skills
AI and automation integration, modern cloud technologies, major incident management, continual service improvement
Technologies
BMC Control Workload Automation (ControlM), BMC Certified Professional ControlM 9.0
Responsibilities
Lead Service Delivery Managers and multi-vendor SIAM teams, ensure operational excellence across Incident, Problem, Change, Release, Monitoring, and Vulnerability Management, drive service stability and SLA/XLA governance, administer BMC Control Workload Automation systems including upgrades and migrations.
Seniority
Senior, hands-on IC
