Manager, Enterprise Integration Operations
Core
Lead service management teams to ensure consistent, high-quality operations of McKesson's enterprise connectivity and integration landscape.
Role type
Manager, Enterprise Integration Operations
Builds
Enterprise integration platform stack including API middleware, managed file transfer, streaming, search, and ETL tools.
Domain
Healthcare technology / Enterprise Integration
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
IT service management (ITSM), service operations, SLA management, performance metrics analysis, stakeholder reporting, cross-functional coordination, team coaching, budget management, vendor negotiation, risk assessment, change management.
Preferred skills
Experience with MuleSoft alternatives assessment, SAP BTP IS, Azure APIM, IBM MFT/MQ DDC exit, GoAnywhere SOX compliance planning, cost-efficiency optimization, workforce planning, succession planning.
Technologies
MuleSoft Anypoint Platform, SAP BTP-IS, GoAnywhere, IBM MQ/MFT, Confluent Kafka, Elasticsearch, SAP BODS, Spring Boot, Java JDK, GCP, Azure.
Responsibilities
Oversee daily operational health of the full integration platform stack targeting 99.999% uptime; Monitor integration performance and pipeline reliability; Lead operational execution of roadmap initiatives including cloud migrations and platform exits; Enforce enterprise integration standards and governance; Ensure adherence to ITGC, SOX, HIPAA, and DSCSA compliance programs; Implement and maintain MSP governance frameworks; Oversee CI/CD deployment pipelines and change management; Manage service budgets and vendor relationships; Lead, coach, and develop service supervisors and integration engineers.
Seniority
Manager, supervisory level