Key Account Manager
Core
Deliver sustainable, profitable growth across a portfolio of strategically important accounts within the Australian Animal Health market by developing and executing customer account strategies and Joint Business Plans.
Role type
Senior Key Account Manager (Animal Health)
Builds
Customer account strategies, Joint Business Plans, and commercial plans for veterinary, e-commerce, retail, and wholesale channels.
Domain
Animal Health / FMCG / Consumer Healthcare
Required skills
Strategic account leadership, commercial acumen, data-driven decision-making, customer growth modelling, profitability management, commercial negotiation, cross-functional leadership, CRM proficiency, analytical capability
Preferred skills
Experience in Category Management, FMCG, Retail, or Consumer Healthcare
Technologies
CRM systems, digital communication tools
Responsibilities
Strategic customer partnership and stakeholder leadership, FMCG-style account planning and Joint Business Planning, Customer growth modelling and performance ownership, Strategic and tactical promotional planning, Gross to Net and customer investment accountability, Commercial negotiation and contract management, Omnichannel activation and execution excellence, Cross-functional leadership and voice of the customer
Seniority
Mid-Senior, hands-on IC