Core
Hardware and software installation, configuration, and troubleshooting for PCs, tablets, printers, and virtual operating systems in a warehouse environment.
Role type
Junior IT support technician (hardware/software)
Builds
Deployed and configured IT devices (tablets, printers, PCs) for warehouse operations
Domain
Logistics/Warehousing + Desktop Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows OS support, hardware installation, SCCM deployment tools, printer support, MS Office troubleshooting, device configuration, function testing, label printing, network connectivity, physical device mounting
Preferred skills
Apple OS support, virtual OS troubleshooting, time management under pressure
Technologies
Windows 7/8/10, SCCM, MS Office, warehouse networks
Responsibilities
Perform hardware/software installation and configuration, troubleshoot devices across Windows and Apple platforms, manage device unboxing and DOA processes, connect devices to warehouse network, conduct function and label print tests, support Go-Live changes from INT to PROD
Seniority
Junior, 1+ years experience
