16487.1 - System Expert - Canada - On Site
Core
System Expert responsible for support, improvements, testing, and troubleshooting of payroll systems and self-service software.
Role type
Senior IC system expert (payroll)
Builds
Payroll systems and self-service software solutions
Domain
HR/HCM technology and payroll services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
System integration, data mapping, workflow implementation, root cause analysis, Jira ticket management, project scope management, technical documentation, stakeholder communication
Preferred skills
Payroll software administration, HR/benefits/tax/accounting knowledge, system administration
Technologies
Jira, payroll software, self-service software
Responsibilities
Test system interfaces, diagnose system problems, implement workflows, document processes, provide support for internal and external clients, resolve issues in Jira, present system components and interactions, support post-launch activities, identify long-term client solutions
Seniority
Senior, hands-on IC
