Client Technical Support Specialist - Term

benevity

Calgary, AlbertaFull-time2026-11-04 → 2026-11-08

Hybrid

Core

Empower clients to enhance and manage corporate social responsibility programs using Benevity's product suite.

Role type

Client Technical Support Specialist

Builds

Client program success and adoption of giving/volunteering platforms

Domain

B2B SaaS, corporate social responsibility, workplace giving

Deliverable

client delivery

Required skills

client support, account management, data analysis, problem solving, product configuration, reporting, Access databases, HTML

Preferred skills

B2B SaaS experience, non-profit sector knowledge, community investment, multilingual skills

Responsibilities

Troubleshoot product functions, coordinate client campaigns, analyze program data, guide clients on reporting and feature adoption, resolve underlying client issues

Seniority

Individual Contributor

About benevity

Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!