Implementation Specialist, Travel - US
Core
Onboard Premium and Pro customers to the TravelPerk platform, managing technical configuration, user readiness, and training to ensure successful adoption.
Role type
Implementation Specialist (Customer Success / Onboarding)
Builds
Travel booking and expense management platform for businesses
Domain
Travel technology / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
project management, change management, consultative selling, stakeholder management, training facilitation, technical configuration, data-driven recommendations, problem-solving
Preferred skills
experience with C-level stakeholders, continuous improvement mindset, adaptability
Technologies
API integrations, marketplace partner systems
Responsibilities
Configure client accounts to specifications, conduct training sessions for admins and travelers, manage rollout timelines, provide technical support for integrations, analyze post-implementation booking behavior, collaborate with Sales, Product, and Engineering teams
Seniority
Individual Contributor
