IT Support Engineer
Core
Providing hands-on technical support for workstations, devices, Microsoft 365, networks, and POS systems across offices, venues, and racecourses.
Role type
IT Support Engineer (Service Desk/Desktop Support)
Builds
Maintains productivity and connectivity for staff across multiple sites
Domain
Hospitality and Sporting Events
Required skills
Windows and Mac OS support, Microsoft 365 administration, Active Directory and Microsoft Entra ID management, network troubleshooting, POS and event technology support, device deployment
Preferred skills
Microsoft Intune and Autopilot experience, AV and hospitality technology support
Technologies
Windows, Mac, Microsoft 365, Active Directory, Microsoft Entra ID, Intune, Autopilot, DNS, DHCP, VPNs
Responsibilities
Troubleshoot hardware, software, network, and connectivity issues; Install and configure devices and POS systems; Manage user accounts and onboarding; Provide on-site support for race meetings and events
Seniority
Individual Contributor