Implementation Analyst
Core
Lead mid-market customer implementations for an AI-powered maintenance and asset management platform, managing data migration, configuration, and training to drive platform adoption.
Role type
Customer-facing implementation analyst
Builds
Onboarding workflows and data migration for manufacturing and industrial clients
Domain
Industrial maintenance / Asset management
Deliverable
client delivery
Required skills
Data structuring and migration, business requirements gathering, stakeholder management, formal training delivery, Microsoft Excel (XLOOKUP, PivotTables, data validation), troubleshooting technical issues
Preferred skills
Experience in manufacturing or industrial space, ability to learn new software quickly
Technologies
MaintainX platform, Microsoft Excel
Responsibilities
Lead meetings with client stakeholders, deliver formal training to end-users, track and resolve client issues, provide knowledge transfer to internal teams, manage multiple account deadlines and milestones
Seniority
Junior to Mid-level, hands-on IC