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Case Manager & Case Management Associate - Expression of Interest

Melbourne, Victoria💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Single point of contact for Australian Defence Force (ADF) Members and their families to support relocation initiatives across Australia.

Role type

Case Manager / Case Management Associate (Government & Defence)

Builds

End-to-end relocation experiences for ADF personnel

Domain

Government & Defence logistics

Deliverable

client delivery

Required skills

Case management experience, policy interpretation, administrative competence, customer service, Microsoft applications proficiency

Responsibilities

Deliver end-to-end relocation experiences, manage expectations regarding service scope, administer Defence relocation policy and entitlements, respond to routine telephone and email enquiries

Seniority

Individual Contributor

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