Case Manager & Case Management Associate - Expression of Interest
Based in AustraliaNo visa sponsorshipCitizens or permanent residents only
Core
Single point of contact for Australian Defence Force (ADF) Members and their families to support relocation initiatives across Australia.
Role type
Case Manager / Case Management Associate (Government & Defence)
Builds
End-to-end relocation experiences for ADF personnel
Domain
Government & Defence logistics
Deliverable
client delivery
Required skills
Case management experience, policy interpretation, administrative competence, customer service, Microsoft applications proficiency
Responsibilities
Deliver end-to-end relocation experiences, manage expectations regarding service scope, administer Defence relocation policy and entitlements, respond to routine telephone and email enquiries
Seniority
Individual Contributor
