Case Manager & Case Management Associate - Expression of Interest
Core
Single point of contact for Australian Defence Force (ADF) Members and their families to support relocation initiatives across Australia.
Role type
Case Manager / Case Management Associate (Government & Defence)
Builds
End-to-end relocation experiences for ADF personnel
Domain
Government & Defence logistics
Deliverable
client delivery
Required skills
Case management experience, policy interpretation, administrative competence, customer service, Microsoft applications proficiency
Responsibilities
Deliver end-to-end relocation experiences, manage expectations regarding service scope, administer Defence relocation policy and entitlements, respond to routine telephone and email enquiries
Seniority
Individual Contributor
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