Chief Client Officer - Vision Australia
Core
Lead the transformation and integration of national client services portfolio for people who are blind or have low vision, ensuring high-quality, person-centred services and operational excellence.
Role type
C-level executive leader (Chief Client Officer)
Builds
National client services portfolio (Client Services, National Programs, Employment Services, Vision Store)
Domain
Health, disability, aged care, and human services
Deliverable
client delivery
Required skills
executive leadership, service transformation, operational excellence, clinical governance, commercial acumen, financial sustainability, team building, change management
Preferred skills
lived experience of blindness or low vision, relevant clinical qualification, AHPRA registration or allied health professional body membership
Responsibilities
Lead diverse portfolio of client services and national programs, embed consistent service models, strengthen clinical quality and safeguarding, drive coordination across teams and regions, build high-performing teams, optimize services for access and outcomes
Seniority
C-level, executive team member