Trip Assistant
Core
Support clients with planning and managing their travel, including booking reservations and answering questions.
Role type
Trip Assistant
Builds
Travel itineraries and reservations for clients
Domain
Travel services
Deliverable
product features
Required skills
booking flights, hotels, and transportation, phone/email/chat support, updating reservations, guiding customers to options
Preferred skills
customer service, hospitality
Technologies
online booking systems
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide clear and friendly support through phone, email, or chat; Answer basic travel questions and guide customers to the right options; Update reservations and confirm details for accuracy; Support the team with day-to-day travel service tasks
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