Assistant Manager: Ocean Beach Resort, Umina
Core
Operational 2IC supporting the General Manager to ensure smooth day-to-day execution of a high-volume resort with 100+ cabins, 300 sites, and waterpools.
Role type
Assistant Manager (Hospitality/Resort Operations)
Builds
Guest experiences and operational stability for a large-scale holiday resort
Domain
Hospitality / Tourism / Resort Management
Deliverable
product features
Required skills
Roster planning, workforce management, operational compliance, incident reporting, recruitment support, multi-department coordination, financial process oversight, crisis management
Preferred skills
Commercial awareness, team development, proactive problem solving, hands-on leadership
Technologies
None stated
Responsibilities
Act as operational 2IC to the General Manager, maintain operational rhythms and task tracking, provide hands-on leadership and resolve operational challenges, support department leaders in alignment with business priorities, assist with roster review and labour decisions, oversee banking and compliance processes, support safety and compliance activities, assist with recruitment and team development, step in to lead operations during peak periods
Seniority
Mid-level, hands-on IC