Assistant Manager - Outlet (Female)
Core
Oversee daily operations of a hospitality outlet, ensuring exceptional service delivery, operational excellence, and guest satisfaction.
Role type
Assistant Manager - Outlet (Hospitality)
Builds
Outlet operations for a hospitality brand
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
outlet operations management, staff supervision and training, guest service management, food and beverage cost control, inventory management, health and safety compliance, reservation and table management, operational reporting, quality assurance procedures, P&L management, scheduling and rostering
Preferred skills
hospitality management qualification, experience in luxury hotel environments, menu development and food costing, guest feedback management systems
Technologies
hospitality management systems, point-of-sale (POS) software, Microsoft Office (Excel)
Responsibilities
Oversee daily outlet operations and ensure adherence to brand guidelines; Supervise, train, and mentor staff including servers and kitchen personnel; Monitor food and beverage costs, inventory levels, and stock rotation; Ensure compliance with health, safety, and hygiene regulations; Manage reservations, table allocations, and guest flow; Prepare and analyze operational reports including sales figures and labor costs; Implement quality assurance procedures for food and service; Address guest complaints and implement corrective measures; Collaborate with culinary teams on menu development and promotional initiatives; Manage staff scheduling and rostering to optimize labor costs.
Seniority
Mid-level Manager