Copy of Internal Sales – Customer Service
Core
Providing customer service and support for industrial automation, electrical engineering, and lighting products, handling enquiries, managing sales orders, and ensuring customer satisfaction.
Role type
Internal Sales – Customer Service
Builds
Customer relationships and sales order fulfillment for industrial automation clients
Domain
Industrial automation, electrical engineering, lighting
Deliverable
client delivery
Required skills
Customer support, sales order management, technical information provision, client relationship building, phone etiquette, organizational skills, problem solving
Preferred skills
Experience in industrial automation or electrical industry, ability to work in a team-oriented environment, willingness to learn and develop
Technologies
Phone, email, live chat
Responsibilities
Handling customer enquiries, quotes, and orders; providing technical information; maintaining accurate sales records; collaborating with sales, technical support, and account management teams
Seniority
Individual Contributor