Senior Cisco Telephony & Network Engineer
Core
Design, implement, and support enterprise voice and unified communications solutions, ensuring high-performance voice quality and network reliability.
Role type
Senior IC Cisco Telephony & Network Engineer
Builds
Enterprise voice and unified communications environments
Domain
Telecommunications / Enterprise Networking
Required skills
Cisco Collaboration platforms (CUCM, Unity Connection, UCCX/UCCE, Webex Calling), Cisco networking (Catalyst switching, VXLAN EVPN, wireless), SIP trunk management, dial plan configuration, gateway management, enterprise voice configuration, Cisco licensing management
Preferred skills
Cisco certifications
Technologies
CUCM, Unity Connection, UCCX, UCCE, Webex Calling, Catalyst, VXLAN, EVPN
Responsibilities
Design, deploy, and support Cisco Unified Communications and VoIP environments; Administer Cisco voice platforms, call routing, dial plans, and system upgrades; Monitor and troubleshoot voice quality, connectivity, and network performance issues; Maintain telephony, call flow, and core network technical documentation; Support incident management, root cause analysis, and service improvement initiatives