Success Coach FTC
Core
Provide 1:1 coaching and support to apprentices preparing for their End Point Assessment (EPA) and resits to ensure timely passes.
Role type
Post-Gateway Success Coach
Builds
Support for apprentices transitioning from on-programme learning to EPA completion
Domain
EdTech / AI and Tech upskilling
Required skills
Coaching, stakeholder management, data-driven approach, communication, mentoring, process improvement
Preferred skills
AI literacy, social mobility passion, continuous professional development
Technologies
None stated (via careerplan.io/jobs/c1243c7e-a41e-416e-8810-5cc5da8102e3-success-coach-ftc-at-multiverse)
Responsibilities
Develop and oversee post-gateway communications and escalations, monitor apprentice engagement, simplify administrative processes, act as first point of contact for EPA queries, share insights on EPA trends
Seniority
Mid-level, hands-on IC
