Technical Customer Support – Banking, Moldova, (Cedacri International)
Core
Providing customer support, help desk troubleshooting, and monitoring customer satisfaction for financial institutions and corporations.
Role type
Junior Technical Customer Support Specialist
Builds
Workflow automation software and business intelligence solutions for financial clients
Domain
Financial Technology (FinTech)
Deliverable
client delivery
Required skills
Customer service, troubleshooting, problem solving, Microsoft Office proficiency, Italian (fluent), Economics or Finance background
Preferred skills
English language skills
Responsibilities
Handling customer inquiries via phone and writing, resolving technical issues, mapping customer satisfaction metrics
Seniority
Entry-level / Student
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