Business Systems Analyst II
Core
Support requirements development and documentation for ICAM system enhancements, translating business needs into user stories and implementation-ready requirements.
Role type
Business Systems Analyst
Builds
ICAM system enhancements for federal government clients
Domain
Federal government IT / Cloud engineering / Data management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Requirements gathering and analysis, User story writing, Agile methodology, Process documentation, Workflow mapping, UAT coordination, SOP development, Risk and issue tracking
Preferred skills
Tier 1 customer support, Knowledge base maintenance
Technologies
Agile tools, User story formats, Workflow diagramming tools
Responsibilities
Gather, analyze, document, and refine business and system requirements; Write and maintain Agile user stories with clear acceptance criteria; Document functional requirements, business rules, workflows, dependencies, assumptions, and constraints; Participate in backlog refinement, sprint planning, daily standups, demonstrations, and retrospectives; Support development and testing teams by clarifying requirements and expected behavior; Help coordinate User Acceptance Testing and document customer feedback; Develop and maintain SOPs, workflow diagrams, knowledge base articles, user guidance, and training content; Track requirements, decisions, action items, risks, issues, and change requests
