Remote Client Support Representative
Core
Provide remote support to clients regarding trip coordination, updates, and general inquiries to ensure a positive experience.
Role type
Client Support Representative
Builds
Client support interactions and trip preparation assistance
Domain
Travel and Hospitality
Deliverable
client delivery
Required skills
email support, chat support, phone support, client inquiry resolution, record keeping, follow-up communication
Preferred skills
travel interest, hospitality interest, customer service experience
Responsibilities
Provide support via email, chat, and phone; Assist with updates, changes, and general client inquiries; Share helpful information related to upcoming plans; Follow up with clients prior to departure; Resolve concerns; Keep accurate records of client interactions
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