Assistant Directors, Conciliations (EOI)
Core
Lead a sub-team of dispute resolution practitioners to deliver high-quality, client-centric employment dispute resolution services and support the Director in translating strategic objectives into operational priorities.
Role type
Senior management (Assistant Director) in dispute resolution and team leadership
Builds
Dispute resolution services for employment-related individual-rights disputes
Domain
Public sector / Employment law / Dispute resolution
Deliverable
client delivery
Required skills
Strategic planning, team leadership and development, risk management, stakeholder management, innovation and business improvement, financial and governance reporting, operational management
Preferred skills
National accreditation as a mediator, specialist dispute resolution expertise
Technologies
Dispute resolution supporting technology
Responsibilities
Support the Director in leading the delivery of Commission, Branch and team objectives; Manage resourcing to meet fluctuating demand and lead, motivate and develop a collaborative, inclusive, resilient, client-centric, and high-performance team culture; Maintain specialist dispute resolution expertise and national accreditation as a mediator and undertake dispute resolution in accordance with agreed service standards and performance measures; Contribute to strategic planning, reporting, governance, financial and risk management; Build and sustain productive working relationships, collaborating with a diverse range of internal and external stakeholders to solve complex problems and manage sensitivities to achieve strategic outcomes; Make a significant contribution to innovation, and business improvement, implement change, and manage ambiguity; Uphold, model and promote an inclusive, healthy and safe working environment and ethical behaviour and practices consistent with the APS values and code of conduct.
Seniority
Senior, hands-on IC with management responsibilities