Technology Operations Manager
Core
Support the effective operation, governance, coordination, and continuous improvement of the wider Technology organisation across Development, Product, QA, Delivery, IT, Security, and Data functions.
Role type
Senior IC Technology Operations Manager
Builds
Operational efficiency, visibility, and consistency across the Technology department
Domain
FinTech / Financial Services
Deliverable
dashboards & analysis
Required skills
Technology Operations, stakeholder management, Jira, Confluence, governance, management reporting, KPI tracking, workforce coordination, process optimization
Preferred skills
Experience in fintech or regulated technology environments, dashboarding tools, workflow automation
Responsibilities
Maintain operational governance and standards; coordinate management reporting; track initiatives, risks, and blockers; ensure Product governance; coordinate onboarding and recruitment; support performance reviews; maintain org charts and skills matrices; coordinate training and communications; reduce manual administration through automation.
Seniority
Senior, hands-on IC