PSP Officer
Core
Manage the day-to-day operational performance, monitoring, and incident resolution of the company's payment provider ecosystem (PSPs, banks, payment methods) to ensure reliability and efficiency.
Role type
Payment Operations Officer (PSP)
Builds
Stable and efficient payment processing channels for a global trading and FinTech platform
Domain
FinTech / Online Trading / Payments
Required skills
Payment operations management, PSP monitoring, incident resolution, provider coordination, onboarding, performance analysis, root cause investigation, stakeholder management, documentation, UAT coordination
Preferred skills
CFD, FX, fintech, online trading experience, regulated financial services environment experience
Technologies
Payment gateways, banking channels, alternative payment methods, UAT environments
Responsibilities
Monitor deposit and withdrawal performance across payment channels; coordinate operational onboarding and implementation of new PSPs; own payment-related incidents from identification to resolution; prepare regular reporting on payment volumes and provider performance; coordinate operational testing of new payment integrations; maintain accurate provider records and operational documentation
Seniority
Mid-level, hands-on IC