Live Chat Specialist (work from home)
Core
Handle live chat inquiries for global clients like the NFL, Vimeo, and Topps, resolving customer issues with high engagement and good judgment.
Role type
Live Chat Specialist
Builds
Customer support interactions for entertainment and media clients
Domain
Customer Support / Entertainment & Media
Deliverable
client delivery
Required skills
Issue identification, customer engagement, problem-solving, judgment
Responsibilities
Identify and resolve customer issues, maintain high engagement with customers and projects, exercise good judgment in customer favor
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