Help Desk Specialist (Hourly/Contract)
Core
Provide responsive technical support and troubleshooting for YinzCam's mobile apps and digital products used by professional sports teams and leagues. (via careerplan.io/jobs/2A-008-C0-F6D-help-desk-specialist-hourlycontract-at-yinzcam-inc)
Role type
Help Desk Specialist (Client Support)
Builds
YinzCam's official mobile apps and analytics solutions for sports teams, leagues, and venues
Domain
Sports technology / Mobile applications
Deliverable
client delivery
Required skills
Troubleshooting, problem solving, content management systems, Java, SQL, Python, app testing, issue reproduction
Preferred skills
Sports stats knowledge, digital platform experience, cross-functional collaboration
Responsibilities
Respond to client questions about apps, review and reproduce fan-reported issues, verify daily content updates, test app features daily
Seniority
Mid-level, hands-on IC
