Transformation Program Manager
Core
Lead large-scale business and digital/omnichannel transformation programs for life sciences clients, ensuring alignment with business objectives and driving successful adoption of new processes and systems.
Role type
Senior Transformation Program Manager
Builds
Connected, compliant, and measurable omnichannel engagement solutions for HCPs and patients
Domain
Life sciences / Pharma / Biotech / Digital Transformation
Required skills
Large-scale business transformation project management, Stakeholder engagement and leadership, Change management, Project governance and risk management, Commercial acumen, Digital/omnichannel transformation experience, CRM/Marketing Automation/CMS platform knowledge, Modular deployment approaches, Cross-functional team leadership, Data-driven KPI establishment
Preferred skills
Experience leading through Delivery Directors and Managers, Experience in rapidly growing companies, Negotiation and conflict resolution skills
Technologies
CRM, Marketing Automation, CMS, Content Authoring platforms
Responsibilities
Develop and execute comprehensive transformation plans, Lead external stakeholder engagement strategies, Provide leadership for successful programme implementation, Create and maintain effective project governance, Oversee programme delivery in collaboration with Delivery Directors, Guide development of onboarding programs and training workshops, Ensure synchronization of delivery streams and management of dependencies, Manage project planning, resource allocation, and status reporting, Establish and monitor KPIs, Communicate programme goals and outcomes to stakeholders, Ensure compliance with standards and frameworks, Network with cross-functional teams, Foster successful adoption through change management interventions, Collaborate with senior leadership for alignment and buy-in
Seniority
Senior, hands-on IC with leadership responsibilities