Technical Business Analyst
Core
Translating business and technical needs into clear requirements and practical solutions for a digital delivery program migrating legacy systems to a unified Salesforce platform.
Role type
Technical Business Analyst
Builds
Unified Salesforce platform replacing legacy systems
Domain
Digital transformation / Salesforce ecosystem
Required skills
Requirements elicitation, User story creation, Process mapping, Data flow analysis, Agile backlog refinement, Stakeholder facilitation, Risk management, Testing support
Preferred skills
Salesforce ecosystem knowledge (declarative features), Salesforce certification, Data structures understanding
Technologies
Salesforce
Responsibilities
Define business and system requirements, Facilitate workshops to gather insights, Translate operational needs into user stories and acceptance criteria, Analyse current and future state processes and data flows, Support backlog refinement and delivery planning, Prepare requirements documentation and process maps, Manage risks and dependencies, Support testing and implementation.
Seniority
Mid-level, hands-on IC
