Salesforce Business Analyst
Core
Senior Salesforce Business Analyst translating complex business processes into scalable Salesforce solutions for US-based clients.
Role type
Senior IC Salesforce Business Analyst
Builds
Scalable Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud) for Fortune 500 clients
Domain
Financial Services / CRM / Cloud Computing
Required skills
Salesforce ecosystem expertise, functional expertise in Sales/Service/Experience Cloud, requirements engineering, process analysis, stakeholder management, Agile/Scrum, solution architecture partnership
Preferred skills
Financial Services Cloud, Revenue Cloud, Marketing Cloud, Data Cloud, Salesforce Flow, integrations, APIs, reporting, dashboards, Salesforce certifications
Technologies
AI Cloud, Flow, Marketing, Salesforce, Security, Embedded
Responsibilities
Work with business stakeholders to understand processes and requirements; Review existing Salesforce processes to identify optimization opportunities; Partner with architects to translate requirements into scalable solutions; Lead discovery discussions and analyze complex business processes; Translate findings into Salesforce requirements; Serve as functional subject matter expert advising business and delivery teams
Seniority
Senior, hands-on IC
