Junior Implementation Specialist

Sydney, New South Wales💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Manage the late stages of the sales funnel, ensuring merchants have a seamless onboarding and implementation experience for Zeller's business banking and payment solutions.

Role type

Junior Implementation Specialist (Customer Success)

Builds

Zeller's merchant onboarding, account setup, and product adoption within the business banking and payments domain.

Domain

Fintech / Business Banking / Payments

Deliverable

product features

Required skills

Customer-facing experience, time management, problem-solving, written and verbal communication, technical aptitude

Preferred skills

Valid driver's license, own car

Responsibilities

Manage high-value deals through implementation to active transacting status; Deliver training and education to enable merchants to meet go-live timelines; Identify and address blockers during the implementation cycle; Track merchant interactions using CRM and dialler; Provide feedback to internal teams on product and service delivery.

Seniority

Junior, hands-on IC

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About Zeller

At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments. We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we’re hard at work building the tools to make it happen.