Financial Counsellor
Core
Provide financial counselling, information, advice, and advocacy to individuals and families experiencing financial hardship to help them navigate challenges and make informed decisions.
Role type
Financial Counsellor
Builds
Referral pathways and community awareness of financial counselling services
Domain
Social services / Financial literacy
Deliverable
client delivery
Required skills
Financial counselling, Financial literacy education, Advocacy, Policy knowledge, Network collaboration, Cultural sensitivity
Preferred skills
Understanding of family violence and mental health issues
Responsibilities
Provide tailored financial support to diverse consumers, Develop referral pathways, Collaborate with support agencies, Promote services within the community, Discuss billing and financial issues respectfully, Advocate for payment arrangements and access to consumer schemes