Customer Success Engineer

NY, SF or Remote (US) 💼 Full-time🗓 2026-09-23 → 2026-09-25

Core

Enable self-serve and corporate customers to independently use Roboflow's computer vision platform by delivering technical education, workshops, and scalable enablement programs.

Role type

Senior Customer Success Engineer (Technical Enablement)

Builds

Scalable educational programs, webinars, documentation, and reusable assets for computer vision practitioners.

Domain

Computer Vision / Machine Learning / SaaS Enablement

Deliverable

product features

Required skills

Technical teaching, pattern recognition, program delivery, content creation, workload management, customer communication

Preferred skills

Experience with Roboflow platform, prior experience in Customer Success/Technical Enablement/Developer Relations, creating technical educational content

Technologies

Python, APIs, Jupyter Notebooks, Roboflow platform

Responsibilities

Develop and deliver technical enablement programs (webinars, workshops, 1:1 sessions), create reusable educational assets (docs, videos), identify recurring customer friction points, monitor customer activation signals, collaborate with Product on usability gaps.

Seniority

Senior, hands-on IC

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About Roboflow

At Roboflow, we believe great ideas come from everywhere—and everyone. We’re proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected characteristics.