Account Manager
Core
Managing a portfolio of tradie businesses to maximize marketing campaign performance, ROI, and business growth through an online platform.
Role type
Account Manager (Growth & Retention)
Builds
Marketing campaigns and lead generation services for trades and home services businesses
Domain
Australian trades and home services industry / Digital marketing platform
Deliverable
product features
Required skills
Portfolio management, strategic advice, campaign performance analysis, onboarding, inbound/outbound client engagement, retention strategies, cross-functional collaboration
Preferred skills
Salesforce, online marketing, digital campaigns
Responsibilities
Managing client portfolios for growth and retention, providing strategic advice on campaign performance, educating clients on marketing best practices, running onboarding calls, handling client enquiries, executing outbound upgrade campaigns, monitoring campaign data, supporting retention efforts, collaborating with Product and Marketing teams
